Most organizations have a difficult time quantifying and/or reporting on productivity benefits from increased bandwidth, better mobile devices, and other benefits of these programs. TEM providers can help establish a baseline performance metric and identify increases to capacity. Many tasks associated with TEM, WEM and MMS may have been neglected, before the program(s) was/were implemented, leading to higher costs or wasteful spending on telecom services.
A sustainable ROI, cost justification or business case must also consider the environment and costs prior to implementation. Often there is no baseline of telecom expenses and operational costs associated with managing telecom. An accurate record of the costs before implementation of the program is essential to prove the program reduced expenses.
Learn more about which approach best fits your organization and how to leverage support.